{"id":2355511,"date":"2020-06-02T17:20:20","date_gmt":"2020-06-02T15:20:20","guid":{"rendered":"https:\/\/wp-rocket.me\/?p=2355511"},"modified":"2021-04-20T09:59:52","modified_gmt":"2021-04-20T07:59:52","slug":"interview-greg-rickaby","status":"publish","type":"post","link":"https:\/\/wp-rocket.me\/blog\/interview-greg-rickaby\/","title":{"rendered":"How to Make Customers Happy by Developing Super Fast Websites: Q&#038;A with Greg Rickaby"},"content":{"rendered":"<p>Our series of talks with WordPress professionals continues with a new episode. <a href=\"https:\/\/wp-rocket.me\/blog\/interview-topher-derosia\/\">After Topher DeRosia<\/a>, today, we leave the scene to Greg Rickaby, Director of Engineering at WebDevStudios.<\/p><p>WebDevStudios is a website design and development agency that creates quality-driven, user-friendly experiences from startups to large enterprise projects. <br><br>We were interested in knowing the point of view of a business reality that deals daily with the construction of fast websites but also with the need to make its customers happy.<\/p><h2 class=\"wp-block-heading\">Interview with <strong>Greg Rickaby<\/strong><\/h2><p>Greg Rickaby oversees the engineering team at <a href=\"https:\/\/webdevstudios.com\/\">WebDevStudios<\/a> and the execution of innovative websites for small, medium, and enterprise-level clients, such as News Corp, Viacom, Uber, Microsoft, Discovery Channel, and the NBA. <\/p><h3 class=\"wp-block-heading\">Hi, Greg! Tell our readers a bit about yourself:<\/h3><p>I&#8217;m Greg, and over the last 20 years, I have contributed to WordPress Core, Gatsby, NextJS, various WordPress themes, dozens of Github projects, and have spoken at a few WordCamps. <br>As a servant leader at WebDevStudios, my top priority is to train the engineering team on the latest tech, developing with best practices, and following web standards.<\/p><p>I also serve as a Technical Editor for Wiley, and in 2017 I wrote a children\u2019s book for the Dummies Jr. brand, titled <em>Creating a Web Site: Design and Build Your First Site!<\/em><\/p><h4 class=\"wp-block-heading\"><strong>Q1. When did you start using WP Rocket? How has WP Rocket helped your business? <\/strong><\/h4><p>At WebDevStudios, we only want to build and ship fast websites. <br>Our site-launch checklist requires Lead Engineers to run and pass performance tests before a site ever goes live. <\/p><p>Over the years, we\u2019ve tried a lot of caching plugins, all of them with varying degrees of success. Many of the caching plugins are overreaching and complex, and some are just too simple.<\/p><p>We were looking for something in the middle, that could handle:<\/p><ol class=\"wp-block-list\"><li>Minify HTML\/CSS\/JS<\/li><li>Combining styles\/scripts<\/li><li>Handle <a href=\"https:\/\/wp-rocket.me\/blog\/preload-prefetch-preconnect-speed-site-browser-resource-hints\/\">DNS prefetching<\/a> with a graphical user interface (so we\u2019re not hard-coding into this our themes)<\/li><li><a href=\"https:\/\/wp-rocket.me\/blog\/deferred-loading-of-javascript\/\">Deferring JS to the footer<\/a><\/li><li><a href=\"https:\/\/wp-rocket.me\/blog\/lazyloading\/\">Lazy-loading images<\/a><\/li><li>Cloudflare integration<\/li><\/ol><p>About two and a half years ago, one of our talented engineers suggested WP Rocket. <\/p><p>As Director of Engineering, it\u2019s my job to investigate and vet plugins before rolling out a new workflow or policy. So, I purchased a license, installed it locally for testing, and eventually installed it on the WebDevStudios website. <\/p><p>Our desktop <strong>PageSpeed\/Lighthouse score jumped from 89 to 94<\/strong>, and our <strong><a href=\"https:\/\/wp-rocket.me\/blog\/gtmetrix\/\">GTmetrix score<\/a> is now an A (95%)<\/strong>. <br>We\u2019ve been with WP Rocket ever since.<\/p><h4 class=\"wp-block-heading\"><strong>Q2. Did you use other caching and performance optimization plugins before WP Rocket?&nbsp;<\/strong><\/h4><p>Yes, namely, W3TC, WP Super Cache, AutoOptimize, etc. <\/p><p>We really liked AutoOptimize and used it for a while; it checked most of the boxes and wasn\u2019t overly complicated. Plus, it\u2019s free! <\/p><p><strong>We switched to WP Rocket because it just worked<\/strong>. I know that\u2019s not very tangible, but sometimes you need a premium plugin to get the job done.<\/p><h4 class=\"wp-block-heading\"><strong>Q3. What are the main benefits you obtained thanks to WP Rocket?<\/strong><\/h4><p>Clients and stakeholders love to see PageSpeed Insights in the green, and a score above 90 is our goal. <\/p><p>When we follow our site optimization procedures and use WP Rocket, we consistently hit that goal. <strong>The higher the score, the happier the client<\/strong>, which means we\u2019re more likely to retain them.<\/p><p>Here was WebDevStudios.com (desktop) before installing WP Rocket:<\/p><figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"792\" height=\"478\" src=\"https:\/\/wp-rocket.me\/wp-content\/uploads\/1\/webdevstudio-pagespeed-before.png\" alt=\"PageSpeed Insights for WebDevStudio before WP Rocket\" class=\"wp-image-2355537\" srcset=\"https:\/\/wp-rocket.me\/wp-content\/uploads\/1\/webdevstudio-pagespeed-before.png 792w, https:\/\/wp-rocket.me\/wp-content\/uploads\/1\/webdevstudio-pagespeed-before-310x187.png 310w, https:\/\/wp-rocket.me\/wp-content\/uploads\/1\/webdevstudio-pagespeed-before-768x464.png 768w\" sizes=\"(max-width: 792px) 100vw, 792px\" \/><figcaption>PageSpeed Insights for WebDevStudio before WP Rocket<\/figcaption><\/figure><p>And here is the result after the installation:<\/p><figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"737\" height=\"480\" src=\"https:\/\/wp-rocket.me\/wp-content\/uploads\/1\/webdevstudio-pagespeed-after.png\" alt=\"PageSpeed Insights for WebDevStudio after WP Rocket\" class=\"wp-image-2355548\" srcset=\"https:\/\/wp-rocket.me\/wp-content\/uploads\/1\/webdevstudio-pagespeed-after.png 737w, https:\/\/wp-rocket.me\/wp-content\/uploads\/1\/webdevstudio-pagespeed-after-299x195.png 299w\" sizes=\"(max-width: 737px) 100vw, 737px\" \/><figcaption>PageSpeed Insights for WebDevStudio after WP Rocket<\/figcaption><\/figure><h4 class=\"wp-block-heading\"><strong>Q4. What is your favorite WP Rocket feature, and why?<\/strong><\/h4><p>It would probably be the graphical user interface. It\u2019s very clean and simple to understand.&nbsp;<\/p><figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"504\" src=\"https:\/\/wp-rocket.me\/wp-content\/uploads\/1\/how-to-fix-slow-wordpress-admin-database-tab-on-wp-rocket.png\" alt=\"WP Rocket's graphical user interface\" class=\"wp-image-1043790\" srcset=\"https:\/\/wp-rocket.me\/wp-content\/uploads\/1\/how-to-fix-slow-wordpress-admin-database-tab-on-wp-rocket.png 800w, https:\/\/wp-rocket.me\/wp-content\/uploads\/1\/how-to-fix-slow-wordpress-admin-database-tab-on-wp-rocket-300x189.png 300w, https:\/\/wp-rocket.me\/wp-content\/uploads\/1\/how-to-fix-slow-wordpress-admin-database-tab-on-wp-rocket-768x484.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption>WP Rocket&#8217;s graphical user interface<\/figcaption><\/figure><h4 class=\"wp-block-heading\"><strong>Q5. What other WordPress plugins are you using on your site? What hosting are you using?<\/strong><\/h4><p>The usual suspects go onto almost every project: Advanced Custom Fields, Gravity Forms, reSmush.it, Cookie Compliance banner, and Yoast SEO. <a href=\"https:\/\/wp-rocket.me\/blog\/wp-rocket-wp-engine-approved\/\">We\u2019re partners with WP Engine<\/a>, so 90% of our amazing clients are hosted there.<\/p><p>Between WP Engine\u2019s rock-solid caching layer and WP Rocket, we ship consistently fast websites.<\/p><h4 class=\"wp-block-heading\"><strong>Q6. As a successful WordPress agency, what suggestions would you give to people that want to take web performance seriously?<\/strong><\/h4><p>Ad and marketing invocation scripts are the worst! <\/p><p>I wish more publishers would understand they\u2019re shooting themselves in the foot by <a href=\"https:\/\/wp-rocket.me\/blog\/how-third-party-tags-and-trackers-impact-website-performance\/\">inserting so many ads and tracking scripts<\/a> on their homepages. <br><br>They\u2019re nearly impossible to optimize for, and with more and more users running uBlock\/AdBlock or Firefox with tracking protection, they don\u2019t even see the ads. Instead, they see blank 300&#215;250 \u2018holes\u2019 where valuable content could be. <br><br>I understand that\u2019s how publishers make a living, but there is no magic bullet to fix a slow website overrun with ad\/marketing scripts. Maybe less is more?<\/p><p>Finally, I\u2019ll leave you with <strong>a snippet from our Site Launch Checklist<\/strong>. The following are nine things you can do, right now, to improve the performance scores:<\/p><ol class=\"wp-block-list\"><li>Optimize images with <a href=\"https:\/\/wordpress.org\/plugins\/resmushit-image-optimizer\/\">reSmush.it<\/a>, <a href=\"https:\/\/wordpress.org\/plugins\/wp-smushit\/\">Smush<\/a>, or <a href=\"https:\/\/imagify.io\/\">Imagify<\/a><\/li><li>Use properly sized images for their respective containers<\/li><li>Lazy-load images *<\/li><li>Minify CSS *<\/li><li>Minify JS *&nbsp;<\/li><li>Minify HTML *&nbsp;<\/li><li>DNS prefetching *&nbsp;<\/li><li>Use only .woff2 web fonts<\/li><li>Defer as much JavaScript as you can to the &lt;footer&gt;*<\/li><\/ol><p>* These actions can all be done through WP Rocket!<\/p>","protected":false},"excerpt":{"rendered":"<p>Caching plugins are key for WordPress development agencies that want to make customers happy and deliver super fast websites. Let&#8217;s see why with Greg Rickaby, Director of Engineers at WebDevStudios.<\/p>\n","protected":false},"author":9832,"featured_media":3295746,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"kia_subtitle":"","footnotes":""},"categories":[122],"tags":[],"class_list":["post-2355511","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-studies"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Caching Plugins for WordPress Development Agencies: Q&amp;A with Greg Rickaby<\/title>\n<meta name=\"description\" content=\"Caching plugins are key for WordPress development agencies that want to make customers happy: let&#039;s see why with Greg Rickaby, Director of Engineers at WebDevStudios.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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