{"id":319917,"date":"2014-11-06T20:38:08","date_gmt":"2014-11-06T19:38:08","guid":{"rendered":"https:\/\/wp-rocket.me\/blog\/?p=274"},"modified":"2024-06-18T17:38:54","modified_gmt":"2024-06-18T15:38:54","slug":"job-support","status":"publish","type":"post","link":"https:\/\/wp-rocket.me\/blog\/job-support\/","title":{"rendered":"We are hiring a Support Rocketeer"},"content":{"rendered":"<p>Hi,<\/p>\n<p>We are excited to announce a new job opening on our Rocketeers team.<\/p>\n<p>We are looking for a Rocketeer to join us as a support staff.<\/p>\n<p>Putting customer service first has definitely paid off\u2014lots of new happy customers mean lots of growth, and that brings us to you.<\/p>\n<p>Come help us make our customers even happiest. At WP Media, we\u2019ve built WP Rocket, a plugin our customers love, to make WordPress really faster. We really love helping them being super happy, and I think you will too because they are awesome.<\/p>\n<h2>Basic Requirements<\/h2>\n<ul>\n<li>Good writing and communication skills<\/li>\n<li>Great knowledge of WordPress<\/li>\n<li>Basic language coding (PHP)<\/li>\n<li>Fluent English speaking and writing skills<\/li>\n<li>In love with cats<\/li>\n<li>You will assist and solve people problems on live tchat (pre-sales) and on ticketing support (pre-sales, helping support)<\/li>\n<li>You will work remotely from your home or office<\/li>\n<\/ul>\n<h2>About us<\/h2>\n<p>We are a team of 3 friends working mostly on WordPress.<\/p>\n<p>We use great tools (Slack,HelpScout, Intercom, Mention) to facilitate the communication of the team and with our customers.<\/p>\n<p>We encourage Rocketeers enjoying their family and life by having flexible hours and vacation policy.<\/p>\n<p>We care about the work you do not the hours you do.<\/p>\n<p>Interested in being part of a young, rapidly-growing project? Email us at job@wp-media.me<\/p>\n<p>You can download the <a href=\"https:\/\/wp-rocket.me\/wp-content\/uploads\/2\/wp-media-job-1.1.pdf\">pdf here<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We are excited to announce a new job opening on our Rocketeers team.<br \/>\nWe are looking for a Rocketeer to join us as a support staff.<\/p>\n","protected":false},"author":4,"featured_media":318993,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"kia_subtitle":"","footnotes":""},"categories":[62],"tags":[],"class_list":["post-319917","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-inside-wp-rocket"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>We are hiring a Support Rocketeer<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/wp-rocket.me\/blog\/job-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"We are hiring a Support Rocketeer\" \/>\n<meta property=\"og:description\" content=\"We are excited to announce a new job opening on our Rocketeers team. We are looking for a Rocketeer to join us as a support staff.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/wp-rocket.me\/blog\/job-support\/\" \/>\n<meta property=\"og:site_name\" content=\"WP Rocket\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/pages\/WP-Rocket\/631942253526829\" \/>\n<meta property=\"article:published_time\" content=\"2014-11-06T19:38:08+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-06-18T15:38:54+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/wp-rocket.me\/wp-content\/uploads\/2\/new-rocketeer.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"300\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Jean-Baptiste\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@wp_rocket\" \/>\n<meta name=\"twitter:site\" content=\"@wp_rocket\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Jean-Baptiste\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/wp-rocket.me\/blog\/job-support\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/wp-rocket.me\/blog\/job-support\/\"},\"author\":{\"name\":\"Jean-Baptiste\",\"@id\":\"https:\/\/wp-rocket.me\/#\/schema\/person\/ce96699510f67936972f2c315283f499\"},\"headline\":\"We are hiring a Support Rocketeer\",\"datePublished\":\"2014-11-06T19:38:08+00:00\",\"dateModified\":\"2024-06-18T15:38:54+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/wp-rocket.me\/blog\/job-support\/\"},\"wordCount\":231,\"commentCount\":7,\"publisher\":{\"@id\":\"https:\/\/wp-rocket.me\/#organization\"},\"image\":{\"@id\":\"https:\/\/wp-rocket.me\/blog\/job-support\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/wp-rocket.me\/wp-content\/uploads\/2\/new-rocketeer.jpg\",\"articleSection\":[\"Inside WP Rocket\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/wp-rocket.me\/blog\/job-support\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/wp-rocket.me\/blog\/job-support\/\",\"url\":\"https:\/\/wp-rocket.me\/blog\/job-support\/\",\"name\":\"We are hiring a Support Rocketeer\",\"isPartOf\":{\"@id\":\"https:\/\/wp-rocket.me\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/wp-rocket.me\/blog\/job-support\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/wp-rocket.me\/blog\/job-support\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/wp-rocket.me\/wp-content\/uploads\/2\/new-rocketeer.jpg\",\"datePublished\":\"2014-11-06T19:38:08+00:00\",\"dateModified\":\"2024-06-18T15:38:54+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/wp-rocket.me\/blog\/job-support\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/wp-rocket.me\/blog\/job-support\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/wp-rocket.me\/blog\/job-support\/#primaryimage\",\"url\":\"https:\/\/wp-rocket.me\/wp-content\/uploads\/2\/new-rocketeer.jpg\",\"contentUrl\":\"https:\/\/wp-rocket.me\/wp-content\/uploads\/2\/new-rocketeer.jpg\",\"width\":800,\"height\":300},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/wp-rocket.me\/blog\/job-support\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/wp-rocket.me\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Inside WP Rocket\",\"item\":\"https:\/\/wp-rocket.me\/blog\/inside-wp-rocket\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"We are hiring a Support Rocketeer\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/wp-rocket.me\/#website\",\"url\":\"https:\/\/wp-rocket.me\/\",\"name\":\"WP Rocket\",\"description\":\"Plugin d&#039;optimisation de sites WordPress\",\"publisher\":{\"@id\":\"https:\/\/wp-rocket.me\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/wp-rocket.me\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/wp-rocket.me\/#organization\",\"name\":\"WP Rocket\",\"url\":\"https:\/\/wp-rocket.me\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/wp-rocket.me\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/wp-rocket.me\/wp-content\/uploads\/1\/logo-wp-rocket-paypal-2.png\",\"contentUrl\":\"https:\/\/wp-rocket.me\/wp-content\/uploads\/1\/logo-wp-rocket-paypal-2.png\",\"width\":150,\"height\":41,\"caption\":\"WP Rocket\"},\"image\":{\"@id\":\"https:\/\/wp-rocket.me\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/pages\/WP-Rocket\/631942253526829\",\"https:\/\/x.com\/wp_rocket\",\"https:\/\/www.youtube.com\/channel\/UC1ozThXHd1IWIZ5wkshgp_Q\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/wp-rocket.me\/#\/schema\/person\/ce96699510f67936972f2c315283f499\",\"name\":\"Jean-Baptiste\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/wp-rocket.me\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/1b588b16dcfd0f6181e3eb8429d11eb5?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/1b588b16dcfd0f6181e3eb8429d11eb5?s=96&d=mm&r=g\",\"caption\":\"Jean-Baptiste\"},\"description\":\"Co-Founder and CEO of WP Media\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"We are hiring a Support Rocketeer","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/wp-rocket.me\/blog\/job-support\/","og_locale":"en_US","og_type":"article","og_title":"We are hiring a Support Rocketeer","og_description":"We are excited to announce a new job opening on our Rocketeers team. We are looking for a Rocketeer to join us as a support staff.","og_url":"https:\/\/wp-rocket.me\/blog\/job-support\/","og_site_name":"WP Rocket","article_publisher":"https:\/\/www.facebook.com\/pages\/WP-Rocket\/631942253526829","article_published_time":"2014-11-06T19:38:08+00:00","article_modified_time":"2024-06-18T15:38:54+00:00","og_image":[{"width":800,"height":300,"url":"https:\/\/wp-rocket.me\/wp-content\/uploads\/2\/new-rocketeer.jpg","type":"image\/jpeg"}],"author":"Jean-Baptiste","twitter_card":"summary_large_image","twitter_creator":"@wp_rocket","twitter_site":"@wp_rocket","twitter_misc":{"Written by":"Jean-Baptiste","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/wp-rocket.me\/blog\/job-support\/#article","isPartOf":{"@id":"https:\/\/wp-rocket.me\/blog\/job-support\/"},"author":{"name":"Jean-Baptiste","@id":"https:\/\/wp-rocket.me\/#\/schema\/person\/ce96699510f67936972f2c315283f499"},"headline":"We are hiring a Support Rocketeer","datePublished":"2014-11-06T19:38:08+00:00","dateModified":"2024-06-18T15:38:54+00:00","mainEntityOfPage":{"@id":"https:\/\/wp-rocket.me\/blog\/job-support\/"},"wordCount":231,"commentCount":7,"publisher":{"@id":"https:\/\/wp-rocket.me\/#organization"},"image":{"@id":"https:\/\/wp-rocket.me\/blog\/job-support\/#primaryimage"},"thumbnailUrl":"https:\/\/wp-rocket.me\/wp-content\/uploads\/2\/new-rocketeer.jpg","articleSection":["Inside WP Rocket"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/wp-rocket.me\/blog\/job-support\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/wp-rocket.me\/blog\/job-support\/","url":"https:\/\/wp-rocket.me\/blog\/job-support\/","name":"We are hiring a Support Rocketeer","isPartOf":{"@id":"https:\/\/wp-rocket.me\/#website"},"primaryImageOfPage":{"@id":"https:\/\/wp-rocket.me\/blog\/job-support\/#primaryimage"},"image":{"@id":"https:\/\/wp-rocket.me\/blog\/job-support\/#primaryimage"},"thumbnailUrl":"https:\/\/wp-rocket.me\/wp-content\/uploads\/2\/new-rocketeer.jpg","datePublished":"2014-11-06T19:38:08+00:00","dateModified":"2024-06-18T15:38:54+00:00","breadcrumb":{"@id":"https:\/\/wp-rocket.me\/blog\/job-support\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/wp-rocket.me\/blog\/job-support\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/wp-rocket.me\/blog\/job-support\/#primaryimage","url":"https:\/\/wp-rocket.me\/wp-content\/uploads\/2\/new-rocketeer.jpg","contentUrl":"https:\/\/wp-rocket.me\/wp-content\/uploads\/2\/new-rocketeer.jpg","width":800,"height":300},{"@type":"BreadcrumbList","@id":"https:\/\/wp-rocket.me\/blog\/job-support\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/wp-rocket.me"},{"@type":"ListItem","position":2,"name":"Inside WP Rocket","item":"https:\/\/wp-rocket.me\/blog\/inside-wp-rocket\/"},{"@type":"ListItem","position":3,"name":"We are hiring a Support Rocketeer"}]},{"@type":"WebSite","@id":"https:\/\/wp-rocket.me\/#website","url":"https:\/\/wp-rocket.me\/","name":"WP Rocket","description":"Plugin d&#039;optimisation de sites WordPress","publisher":{"@id":"https:\/\/wp-rocket.me\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/wp-rocket.me\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/wp-rocket.me\/#organization","name":"WP Rocket","url":"https:\/\/wp-rocket.me\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/wp-rocket.me\/#\/schema\/logo\/image\/","url":"https:\/\/wp-rocket.me\/wp-content\/uploads\/1\/logo-wp-rocket-paypal-2.png","contentUrl":"https:\/\/wp-rocket.me\/wp-content\/uploads\/1\/logo-wp-rocket-paypal-2.png","width":150,"height":41,"caption":"WP Rocket"},"image":{"@id":"https:\/\/wp-rocket.me\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/pages\/WP-Rocket\/631942253526829","https:\/\/x.com\/wp_rocket","https:\/\/www.youtube.com\/channel\/UC1ozThXHd1IWIZ5wkshgp_Q"]},{"@type":"Person","@id":"https:\/\/wp-rocket.me\/#\/schema\/person\/ce96699510f67936972f2c315283f499","name":"Jean-Baptiste","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/wp-rocket.me\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/1b588b16dcfd0f6181e3eb8429d11eb5?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/1b588b16dcfd0f6181e3eb8429d11eb5?s=96&d=mm&r=g","caption":"Jean-Baptiste"},"description":"Co-Founder and CEO of WP Media"}]}},"_links":{"self":[{"href":"https:\/\/wp-rocket.me\/wp-json\/wp\/v2\/posts\/319917"}],"collection":[{"href":"https:\/\/wp-rocket.me\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wp-rocket.me\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wp-rocket.me\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/wp-rocket.me\/wp-json\/wp\/v2\/comments?post=319917"}],"version-history":[{"count":0,"href":"https:\/\/wp-rocket.me\/wp-json\/wp\/v2\/posts\/319917\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wp-rocket.me\/wp-json\/wp\/v2\/media\/318993"}],"wp:attachment":[{"href":"https:\/\/wp-rocket.me\/wp-json\/wp\/v2\/media?parent=319917"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wp-rocket.me\/wp-json\/wp\/v2\/categories?post=319917"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wp-rocket.me\/wp-json\/wp\/v2\/tags?post=319917"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}